Personal contact
Before and during your stay, you'll always have direct contact with the owners.
Check availability
Book your stay
in Puente Romano, Marbella.
Select your arrival and departure dates to view availability and complete your reservation securely through Lodgify.
One child under 3 years may stay as a 5th guest.
Why book directly with us?
Personal guidance.
Best available price.
When you book direct, you're not simply making a reservation, you receive personal support from owners who know Puente Romano inside out.
Direct booking includes
A more personal way
to plan your stay.
Local advice
Honest recommendations for restaurants, beaches and local experiences.
Flexible support
Helpful, proactive communication around special requests or family needs.
Best price
The best available price for the same apartment, with no platform fees.
Simple, transparent
and secure.
We use a clear and secure booking process, so you can reserve with confidence. Payments can be made by credit card, PayPal or bank transfer. A 30% deposit secures your reservation.
The remaining balance and security deposit are due 60 days before arrival. Our flexible cancellation policy is included in your booking information.
Tourist rental licence: VFT/MA/8015
Booking, travel & check-in
Booking, arrival
& check-in.
Everything you need to know about booking direct, arriving smoothly and settling in.
Is booking direct safe?
Absolutely! We have hosted more than 300 families in our apartment over the past 10 years, and we take every booking seriously.
Some guests prefer to book through Airbnb (where we are a Superhost) and VRBO/Expedia. Feel free to read their reviews and verify our track record.
When you book direct, you deal with us personally from your first question until the end of your stay. And you have the best service and a guaranteed best price.
What is included when booking directly with the owners?
All utilities, bed linen, towel sets and end cleaning are included.
For stays of 9 nights or longer, an in-between clean is included. For stays of 10 nights or longer, fresh bed linen and towels are also provided.
Your stay includes a personal reception by our keyholder, as well as access to reception services such as luggage storage, bathroom and shower facilities for an early arrival or later departure.
You will also have direct contact with us for practical advice and local insights to make the most of Puente Romano.
How do I get more information about the check-in process, the apartment and Marbella before I arrive?
We will share a digital guestbook a week before you arrive. We also share our local favourite places with direct booking options in this guestbook.
How does check-in work?
We have a local keyholder that you will meet upon arrival. He is there to assist with your luggage.
Does this mean I have no more contact with you (the owner)?
Our keyholder can help you with most of the local questions, but of course we will always be involved. You can contact us before, during and after your stay. We will contact you the day after check-in to ask if everything is according to your expectations and, if not, what we can do to help.
What if I arrive before the check-in time or want to leave after the check-out time?
Where possible, we offer flexibility. If this is not possible, we have a 24/7 manned reception desk where you can store your luggage.
Can I make use of a bathroom or shower when I arrive early or leave later?
We have a bathroom in our reception area and the showers by the pool can be used.
What happens if my flight is delayed?
No problem, just contact our local keyholder when you arrive at the airport.